Technical Writer - API

Chennai, Tamil Nadu, India
Full Time
Product
Mid Level

Join a Montreal headquarter company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Experience Management (XM) solutions because we believe that each experience matters.

We are looking for a creative Technical Writer with strong understanding of what it takes to build an API community and developers Network. This amazing individual should easily be able to read code and API contracts while summarizing for easy consumption by a developer audience.

What you will do as our new API Technical Writer :

  • Create and maintain reference information, examples, and how-to content for API client interactions.
  • Create content that guides client developers on getting started, sending and receiving requests between Explorance products and external systems, and extending their applications through our platform.
  • Research and gather feedback from developers and other subject matter experts, and gain hands-on experience working with our platform in various development environments.
  • Publish content that is accessible, accurate, useful and adheres to our style guide and conventions.
  • Ensure documentation remains current with release updates.

Here's what you'll bring to the role:

  • You have 2+ years’ experience creating high-quality content for a developer audience, including API reference topics, developer guides, and other content.
  • You have a background or knowledge of coding.
  • You have experience with REST APIs
  • You have experience with Git
  • You have experience with Agile environments and tools like Confluence and Jira
  • You have experience with Markdown, and Madcap Flare or similar tools.
  • You are passionate about creating a community of developers.
  • You have a proven the ability to handle multiple projects.
  • You love or naturally create team synergy
  • You are able to summarizing multiple viewpoints from a variety of stakeholders.
  • You are able to exchange with Developers and a variety of technical stakeholders.
  • You are able to consume API and build simple sample code
  • You easily understand typical customers usage of APIsYou have a good understanding of the global API economy and market.

 

About Explorance

Explorance is a provider of innovative experience measurement solutions. The company empowers organization’s decision-making for action by measuring employee and student voice and feedback. Through scalable automation with tools including the Blue ® solutions and Metrics That Matter™, and expert-based services, Explorance facilitates continuous improvement and accelerates the insight-to-action cycle, leading to personal growth and organizational agility.

Founded in 2003, Explorance is headquartered in Montreal with business units in Chicago, Chennai, Melbourne, Amman, and London. Explorance works with 35% of the Fortune 100, and 25% of the top higher education institutions, including 8 of the world’s top 10 business schools. The company has clients in more than 40 countries. Explorance has been consistently recognized for its culture of high trust by the Great Place to Work® Institute, and as a Deloitte Technology Fast 500™ organization.

 

Are you curious to get to know more about our approach and products? Check out our website.

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